Copyright 2023 IDG Communications, Inc. PO Box 730 It has been two and half years since he and I caught up. I have been asked by many people fed up with poor service for an alternative BT Complaints Number, so I decided to scour the internet. Whilst Fibre First is well overdue it is now fast becoming a reality thanks to the hard work of Selley and the OR team. The UKs honours system is corrupt as all hell. Idiots. Here are a selection of BT Complaints numbers, addresses, and alternative BT Openreach contact numbers I found on the Internet. google_ad_height = 280; We also do not intend to recommend a particular manufacturer's browser over another's; only to suggest upgrading to a browser version that is compliant with current standards to give you the best and most secure browsing experience. Home. Contrast that UK figure of 7.1pc to Spains 71pc, Portugals 89pc or even relative laggard France at 28pc. Clive is one of the UKs foremost experts in network technology and digital infrastructure. He brings considerable technological and management experience, having held numerous senior positions at BT, both in the UK and overseas. He has specialised in networks, software development, IT and various forms of engineering. PO Box 730 While Openreach now has its own board, it remains part of the BT group and Selley reports directly to Philip Jansen, BT chief executive. See the full , Another customer Gill I spoke to had an enquiry relating to BT Building Maintenance. Most of the challenges CIOs face I also face, but I do have the advantage that BTs technology platforms are its revenue-generating platforms, which means they naturally get well supported by the board and invested in by the operating committee.. BT PLC Triple play into the household is the big consumer opportunity for BT. If you have any questions any suggestions try this Head office address for fast response. From his office here at Openreachs headquarters an old telephone exchange on the fringes of Londons Bloomsbury Selley oversees an empire of wires, cables, cabinets, ducts and poles which spans the UK. Try and get the advisors name, however they may only give there first name for security reasons (or alternatively ask for their EIN number). Here are a selection of BT Openreach Complaints numbers, addresses, and alternatives I found posted on forums. This award is for all those who worked hard, day and night to provide better communication throughout the land. Although demand for healthcare is growing, the pressures on the cost of providing it, as Selley points out, are also increasing. Search over 700 After being asked by someone for a BT Complaints number other than 150 or 151, I decided to look on the net. Sorry about that. BT did not name a new CEO for BT TSO, saying Selley's successor "will be announced in due course." The other person was Stephen John Terry, although the honours list failed to clarify the what, why and who of that award. Here's the email address of Clive Selley. Is it possible, I suggest, the proposals rushed out in mid November to spice up Labours doomed manifesto, were written up on the back of a cigarette packet? Correspondence Centre They had one daughter, Rebecca, and two sons, Adam Swift, an academic, and Joe Swift, a TV gardener. Im sure you will get a response within a few days. Talk to Ofcom He took over when they barely had 1% coverage so has achieved quite a lot in a short time. With Skype, Call Openreach at +44 207 or Call BT Group at +44 207 and ask for Clive Selley. Selley will join Openreach at a time when Ofcom, the UK telecommunications regulatory authority, is conducting a review of the telecommunications market. Last year, Openreach forked out about 2bn with the lions share spent on laying full fibre cables. WebOpenreach's Chief Executive Officer is Clive Selley. Is this one of those awards for which the government decides who gets them? There is a lot at stake and not just speeding up the agonisingly slow internet speeds endured by millions of Britons. And 200,000 watched the first televised Manchester United match on our channel on an iPad or Android device.. Our biggest team of people is our field engineering force. Is it achievable? 81 Newgate Street, @Joe, thanks for that, makes it totally invalid then to me, he probably donated a nice fat cheque to the Boris party hence his nomination. In his current position, the 54-year-old Selley is responsible for the group that oversees BT's core network and IT systems, as well as R&D. Selley rejects the argument that a break up is inevitable and says he remains focused on the task at hand. In the past three months, Openreach engineers laid fibre passed 340,000 UK homes. Meanwhile, Stephen John Terry was awarded as a Member of the Order of the British Empire (MBE) for services to Telecommunications, Media and Internet, albeit without any real context being given or organisations being named. A far higher number access the internet via a fibre connection which goes only as far as their nearest grey cabinet down the road so-called fibre to the cabinet or FTTC but their homes are usually linked to this by a copper cable which dramatically cuts overall speeds and quality. Email: hlcopenreach@openreach.co.uk Its a corrupt system. BT has announced that Clive Selley will move this quarter from his current position as CEO of BT Technology, Service and Operations (BT TSO) and group chief Today we are predicting when parts of the network will fail, rather than merely understanding after the event why the network failed, he continues. Please note I try and keep this list up to date so if you find anything that needs amending or adding please get in touch! million verified professionals across 35 million companies. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses. Not just for Clive Selley at Openreach but for CEO's and other senior people at other organisations. Bigger does not mean faster. We are fundamentally a network company, with a presence in 170 countries.. With revenues of 5.1bn last year and 33,000 employees from the Shetland Islands to Penzance, Openreachs network provides the backbone of Britains internet network. As CIO for BT, the once nationalised telecoms provider, Clive Selley has one of the biggest information leadership gigs in UK telecoms. You should edit out. How do I defend against that? I build the best network. Reported broken line on 16 May. Lorem ipsum dolor sit, amet consectetur adipisicing elit. We can keep this ramp coming basically.. Technologists must adopt a commercial mindset. Nov 9 2021, 09:00 UTC - Nov 9 2021, 17:00 UTC. Selley insists that a collaborative approach is essential alongside increased focus on laying broadband networks in more remote, rural areas. put in place a platform where they can bring drugs to market just as quickly as possible. Openreach head office phone number: Weve highlighted Openreach uk contact number 0870 218 3812 so you can get answers to your questions quickly and simply. All she had was BT.com as a contact address, and phoning India was a complete waste of time. Merely arranging for the provision of some new or temporary telecom services for some Nightingale hospitals (not mentioned in Marks article) doesnt make Openreach an outstanding shining example while the majority of this country still doesnt have a fibre broadband utility. 22 Mar 2023 09:46:54 WebOpenreach's Chief Executive Officer is Clive Selley. Up to 5 BTis also working in the pharmaceuticals sector, developing a private cloud that can be used by researchers, pharma companies and the regulatory authorities in the development of new drugs. Recently smartphones with BT apps have enabled them to interact with the back-end systems, our databases or act as the mechanism for testing our services, Selley says of the business process changes his team have been working on. Everyone has been conned and you lot lap it up. We have 90,000 We have 90,000 employees in a global company, two-thirds of them in the UK, he says. The best way to get to the high level BT Complaints department is to either email or write directly to the chairman or a member of the board. However if you are raising complaints BT and you find a better way of contacting them, please drop me a line and I will amend this BT Openreach Complaints page. I'll leave it up for the extra info in it. google_ad_width = 336; What made him more outstanding than the many frontline workers who truly served their communities during difficult pandemic times? See the full leadership team at Craft. WebWe use cookies to bring you a great browsing experience - and to find ways to make it even better. 13. Ofcom Tel 020 7981 3040, Might also be worth having a read of this as well: Code of practice for residential customers and small businesses, You may prefer to lodge BT Complaints with Otelo (providing you have either received a deadlock letter or your complaint has been ongoing for 12 weeks), Otelo is the ADR that deal with BT. He has been with the company since 1981 all his working life and is the best example of commitment working both ways. Please review our, You need to be a subscriber to join the conversation. Clive Selley received was honoured for services to Telecommunications during Covid-19.. (adsbygoogle = window.adsbygoogle || []).push({}); Ive compiled an unofficial list of BT Complaints numbers from the internet, including email and postal addresses. Healthcare and pharmaceuticals have always lived with the concept of big data, but the arrival of the internet of things in these sectors will see their big data rapidly increase. We have copious amounts of data on our people, customers, networks, services and platforms, he says of the areas he sees as under threat. Find out more, The latest offers and discount codes from popular brands on Telegraph Voucher Codes, Clive Selley, the Openreach chief, is sceptical about Boris Johnsons pledge of every UK home having ultra-fast by 2025, Selley finds himself at the helm of one of Britains biggest and most crucial infrastructure projects, Shares in Alphawave suspended after warning over tech champion's accounts, Alcohol tea maker and vegan energy bars among failures in Sunaks Covid start-up fund, Boost for Mark Zuckerberg as Facebook-owner Meta breaks year-long slump, How red tape is wrecking dreams of a British Silicon Valley, West must unite against Chinas autocratic AI, warns Clegg, CV | Clive Selley, chief executive of Openreach, roll-out of ultra-fast, full fibre broadband. RouteZero: driving innovation forward on zero emission vehicles. Here's the email address of Clive Selley. We use cookies to ensure you get the best experience on our website. As CIO for BT, the once nationalised telecoms provider, Clive Selley has one of the biggest information leadership gigs in UK telecoms. The next thing for me is leveraging a set of mobile spectrum assets we acquired in 2013, he says of the 4G licences that BT won in the UK. Myself and my team cover the whole of the UK. A 2013 Which? We are now investing in MOOCs [massive open online courses], so Im very pleased that my people can access course material from MIT, Stanford and world-leading universities and I think continued learning is hugely important.. As a life-long West Ham supporter, Selley may not be watching his team in the Champions League when his employer takes over the broadcasting rights in 2015, but he still has plenty of goals to aim at. Now we have the ability to move from networks that tell you when they are broken and then you dispatch engineers to them to networks that tell you how they are performing and from that we can figure out from the signature when they are likely to fail in the future. At least the OBE acronym has it right Other Bu**ers Efforts. While you are waiting to hear back from these letters go through the normal channels of ringing an advisor and insist on getting the complaint escalated if you are still unhappy with the outcome. Will have to wait at least another week for a fix. Thats one home every 23 seconds, says Selley breathlessly. Selley looks sceptical. [CDATA[ As CEO of Openreach Limited, Clive Selley is responsible for leading the UKs largest digital infrastructure company, and supporting more than 680 Communications Providers to connect their 30 million customers throughout the country. Followed by the revocation if you are still not happy. When you spend 1bn on football rights, it really motivates your department! Web: Openreach.co.uk 2017 | 09:00 Europe/London. British Telecommunications PLC Openreach I love the idea of innovating in the technology field, he says. Although Corbyns nationalisation plans have been killed off, they have succeeded in something else: reanimating a debate over whether Openreach should be fully broken off from BT to inject more competition into the market, which critics say remains unhealthily dominated by the former nationalised monopoly. Pop it in an envelope with a stamp and send to the BT Openreach head Office address lower down. In 1987 I began a career as a British Telecom Engineer. Its quicker and cheaper., Thats why this week Openreach will name more than 200 UK towns and villages including Aberdare in south Wales and Saxmundham in Suffolk which will receive full fibre connections over the next year. Meanwhile, government figures show that 7.1pc of Britains 32 million homes now have full fibre coverage meaning a fibre optic connection that runs all the way to their home (so-called fibre to the premise, or FTTP) and delivers speeds of 1 gigabits per second. WebPopular Topics IT Leadership; Digital Transformation; Innovation; Data Analytics & AI; Search; US-EN From his office here at Openreachs headquarters an old telephone exchange on the fringes of Londons Bloomsbury Selley oversees an empire of wires, cables, cabinets, ducts and poles which spans the UK. Its purview includes deployment of BT's broadband access network infrastructure. I think he has been instrumental in pushing for wide scale FTTP build in Openreach and on the BT board. So what exactly has Clive Selley done for services to Telecommunications, Media and Internet thats so special? If you continue to our site we will assume that you're happy with this. BT PLC WebHead of Openreach Clive Selley mailto:clive.selley@openreach.co.uk High Level Complaints Amanda Newstead DSO & HLC Front Office Openreach Web: Colleagues say he has been known to conduct meetings while jogging on his treadmill. Why are Cityfibre the darlings of FTTP? You could try one last email or print it off and post to BT Head Office. It doesnt mention fibre broadband. Note: Please send any important correspondence or suggestion to the above mentioned corporate office of Openreach UK. Clive is 54 years old and married with two children. The International Institute of Communications website is built using modern technology and standards. Meet the team providing strong leadership to Openreach headquarters. The tosser shouldnt have been given a CDE period. I expect others to help.. The internet of things will create a mushrooming of data traffic, so the future is going to be very interesting..
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