Make sure all the lamps that come with the fire are attached properly. 0000005864 00000 n View All Electric Fires. I have also exchanged the crubling bulb-holders for better quality ones - but the problem persists, Problem solved.I bought an 8 transducer from China, increased the depth of water in the sump, drilled the sump to provide an exit route for the transduvcer's cable, hard wired the transducer's mains adapter into a switched part of the fire's loom. Are you a trade or supplier? 798998. The fire now works perfectly and performs better than it did when it was new. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. It is recommended that all of the water-containing components be cleaned with soap and water on a biweekly basis. Are Dimplex Opti Myst fires noisy? Dimplex Electric Fireplace Troubleshooting [7 Easy Solution] Lost your remote, or need a new bulb or filter? . These fireplaces are considered one of the most realistic electric fireplaces. If you can't find the answer and need to contact us, please get in touch via our ticket system. . Still need help? Limescale starts forming if tap water is used, which further affects the performance of the smoke and flame effect of the fires. . The formation of the mist will cease if this happens. You are under no obligation to take this cover and can proceed to pay for a repair only if preferred. PDF Service Handboek 2020 EN . What voltage should u measure at the out put plug, Your email address will not be published. Value for Money. Checking your insert is also necessary, as some models need a recess depth of 75mm, whereas some recent models need a recess depth of over 80mm. . . 2023 Glen Dimplex UK Limited No.1313016. In the end he replaced every working part (only the basic frame remained), and it worked for several months. . . However, if you decide to move the unit to perform cleaning ensure that the logs are stable before moving.The water storage system is located behind the backlog. The revolutionary flame combined with glowing logs and fine water mist, produces dazzling realism. 0000003944 00000 n Baseboard Heaters. The flicker motor may be defective. Dimplex advise that they can send a techy to fix the problem, no matter what is entailed, for 155 all-in. A continuous water supply is a must to make sure that the fires work effectively. Here's how we can help We have a wealth of information immediately available via our Help Centre . . No, you cannot use tap water in an opti myst fire. NOTE: Completely assemble the unit before filling it with water.Log Grate AssemblyCAUTION: Handle logs carefully, they are fragile and can easily crack or break, if dropped.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-mobile-leaderboard-1','ezslot_16',175,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-mobile-leaderboard-1-0');Log Grate AssemblyEach log is a separate component that needs to be placed on the grate. (adsbygoogle = window.adsbygoogle || []).push({}); function react(obj,id, value) { 3001110100RPLog Grate with Wire Harness Set ..6908540159RPLog Set Assembly .9600510100RPEmber Bed. The provisions of the United Nations Convention on Contracts for the Saleof Goods shall not apply to this limitedwarranty or the sale of products covered by this limited warranty.Replacement Partsif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-4','ezslot_15',101,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-4-0');Power Adapter Set. Cleaning the Air Outlet. Dimplex's patented and award winning Opti-myst flame effect. Using the national average of. With industry-leading flame effect technology, you can have the look of wood-burning or gas models without the mess of the maintenance. The myst is then illuminated with bulbs (underneath the area where it is dispersed). (Figure 5)! Each log is a separate component that needs to be placed on the grate. Electric Fireplace Repair (Dimplex) Ray Whyte 4.49K subscribers 141K views 4 years ago Dimplex Electric Fireplace, the heater and fan quit working. . . Limited warranty service requires proof of purchase of the product.What Glen Dimplex Americas will do in the event of a defect In the event, a product or part covered by this limited warranty is proven to be defective in material or workmanship during the12 months limited warranty period you have the following rights:Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. . Very faint whisps of steam rise, in fact , Product troubleshooters. . The water in the opti myst fire has to be filled fully from time to time. Dimplex Opti Myst Fan Not Working Recipes The entire item weighs only 20 pounds. This section provides instructions for selecting a location and preparing the site to install the Log Grate. Warranty10 If nothing of the above works, contact Dimplex service by filling out their service request form. Opened to check content but unused and brand new. Assemble power adapter. . CAUTION: Ensure that the logs are placed so that they are not blocking the flame effect outlet. Dimplex electric fireplaces help bring luxury to your home, no matter your skill level - view electric fireplaces that simply plug-and-play or hard-wire seamlessly. . We do not have authorized service depots. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-banner-1','ezslot_6',360,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-banner-1-0');CAUTION: Ensure that the logs are placed so that they are not blocking the flame effect outlet.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-netboard-2','ezslot_21',176,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-netboard-2-0');Log Grate InstallationWARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to void tripping or snagging to reduce the risk of fire, electric shock, or injury to persons.Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, and injury to persons. Clean it and try it again. Dimplex Opti Myst Fireplace | Electric Fireplaces Direct The consent submitted will only be used for data processing originating from this website. Thats a lot of tanks to fill. (The addition of additional salt should only be when you notice that the unit is not producing mist as expected.) 2.7A.The addition of a mesh spark screen in front of the Log Grate and Fireplace tools can be used to complete the look of your hearth. Opti-Myst . 0000135030 00000 n And 2 1000 cassettes. . Limited warranty service will be performed solely by dealers or service agents of Glen Dimplex Americas authorized to provide limited warranty services. . . . Welcome & Congratulations2 I have a Dimplex Oakhurst Opti-Myst stove/fire, 4 years old. Keep away from children. . I have replaced transducer not sump then fan, still not working,don't know what do do next not the same effect without myst.HELP! It copes well with regular usage and adequately warms a room quickly when doors are closed. . 0000001036 00000 n LED opti-myst flame effect using water, mist and reflections for a realistic flame effect. . Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. What is cool too, is they do have the sound machine so you can hear the crackling and everything. BIG Warranties is an insurance provider that can offer an insurance policy to cover future issues. . $('.h-btn').on('click', function(e) { . %%EOF . We ended up doing over 120 feature. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. Install the unit in an opening with the minimum dimensions: 28 (711 mm) wide, 20 (508 mm) high 17 (432 mm) deep for optimal appearance and to allow for removal of the Refill Container. 18 months is what the life of a Dimplex transducer tends to be. . The surface Replacement parts. Don't use de-ionised water. The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. A small brush has been included to assist in cleaning difficult items/areas, i.e. .2100220100RPRemote Control . . 0000028641 00000 n Electric Fireplace Repair (Dimplex) - YouTube Optimyst uses ultrasonic technology to create the world's most realistic flame effect, with an ultra-fine water mist that mimics flame and smoke. . 0000018828 00000 n . Since purchase it has had numerous transducers, two new fans and two new power units. If you face this problem, follow the given below steps that will help you resolve this issue. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your Log Grate.STOP NO NEED TO RETURN TO THE STORE, Questions with operation or assembly? Opti-Myst | Dimplex 2017-04-23 Bead and skim. Dimplex Optimyst Pro 1000 Built-In Electric Cassette. Answered in 6 hours by: 11/13/2012. We have built it into chimney breast. Dimplex opti-myst fireplace fault - YouTube This limited warranty does furthernot apply to defects resulting from misuse,abuse, accident, neglect, incorrect installation, improper maintenance or handling, oroperation with an incorrect power source.What you must do to get service under this limited warranty Defects must be brought to the attention of Dimplex Customer Service online at dimplex.com/en/contact_us or by telephone at 1-888-346-7539. . . Opti-myst Water Vapor Fireplaces by Dimplex are the safe, healthy, vent-free and more affordable alternative to wood or gas fireplaces. . 0000070048 00000 n . But as I could purchase a complete replacement fire (admittedly not a Dimplex Optimyst) for less than this I am not keen to go this route 0000001650 00000 n We were so pleased with the effect and loved the flame effect. The frequency designation is indicated on the back of the remote control.! Replace the sump into your Dimplex Optimyst using the guiding slot on the side of the sump into the casing. Select your repair date and our engineer will be there. As the mist rises through the logs warm light is emitted which reflects against the water, creating an incredibly realistic 3D illusion of flames and smoke which is commonly . Maintenance9 So, if you plan to have a Dimplex opti-myst at your place and you have a small space then it is not cut out for you. Check the water in the sump and identify if its sufficient for the sump to cover the transducer. CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPENNO USER-SERVICEABLE PARTS INSIDESAVE THESE INSTRUCTIONS. . 0000002893 00000 n . Dimplex DLGM29 Opti-Myst Open Hearth Fireplace, Dimplex BLF74 Galveston Linear Electric Fireplace User Manual, Dimplex DFI23TRIMX Expandable Trim Kit for Standard Log Set Electric Fireplace Insert User Guide, Dimplex Sierra Linear Electric Fireplace [SIL48, SIL60 & SIL72] User Manual, Pleasant Hearth electric fireplace User Manual [Model: 24-900-002]. . It is recommended that all of the water-containing components be cleaned with soap and water on a biweekly basis. . . Such costs shall be the purchasers responsibility. Dont forget if your in the Denver Colorado Area Visit our showroom today! (The addition of additional salt should only be when you notice that the unit is not producing mist as expected.)! Free shipping for many products! Special features include 400 square feet of safe and emission and allergen-free heating Optional heating flame control Heating settings Remote control The Dimplex DF3033ST 33-inch self-trimming electric fireplace insert includes a remote control for added convenience. . If there's no 240V, trace back thru the appropriate switches and see if there are any duff connections and / or switches. . Use it only as described in this manual. Log Grate Surface CleaningUse a warm damp cloth only to clean the surfaces of the Log Grate. Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. Remember Ionised or even distilled water is to be avoided. Water Reservoir! the transducer. If there is, and it ain't rotating, the motor is knackered. . . Remember to record your model and serial numbers for future . first before attempting to install or use the Opti-myst . It is not difficult to replace the fan unit because it only sits (and not fixed) on the base of the fan well. success: function(response) { NOTE: There are tabs, on each end, that need to be turned to release the components.! . disconnect power to the unit and call Glen Dimplex Americas at 1-888-346-7539 for technical support. View All Electric Fires. Select the supplier or trade you require, enter your location to begin your search. . These pads assist with securing the logs to the grate.Each of the logs contains LED lights to create a flickering effect. Dimplex Opti-myst Black Electric Fire . . If any of the lamps that come with the fire stop working, this issue will occur. Alameda ALM20 : Albany ABN15 : Atherton Atherton ATH20: . If the flicker motor or LED driver board is defective, you may have to replace them. Glen Dimplex Americas will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labor or transportation costs. . Are Opti Myst fires expensive to run? Dark Chocolate Espresso Paleo and Keto Mug Cake, Creamy Potato Carrot Leek Soup Recipe (4.1/5), Roasted cauliflower, bacon & chilli pasta. It means they have an almost equal chance of a feature going right and wrong. . $.ajax({ Install transducer so that it is sitting level in the circular holding area in the Reservoir. . . This effective fan-forced heater provides supplemental warmth for up to 400 sq.ft. Opti-myst troubleshooter Please check the following before trying resolve any problems you may be having with your Opti-myst fire: The lead and plug are firmly connected to the kettle lead connection at the rear of the fire The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply NOTE: Before attempting any operation with the remote control, pull the plastic insulator strip out from between the remote casing and battery cover (Figure 4).Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-large-leaderboard-2','ezslot_8',550,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-large-leaderboard-2-0');Unplug the power adapter from the unit.Wait for a minimum of five (5) seconds and then plug the power adapter back into the unit.Within 10 seconds of re-acquiring power, press the ON button located on the remote control. In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above). . . However, if you decide to move the unit to perform cleaning ensure that the logs are stable before moving.The water storage system is located behind the backlog. Guide to Dimplex Opti-Myst Water Vapor Fireplaces In some cases, these wires can have tie wraps added to prevent the wires from being seen after final assembly, not included.! the transducer.CAUTION: Do not put plastic components in the dishwasher.! Keeping the fire working has cost me upwards of 500. Take a look at our help articles to see if your problem is listed. Slide battery cover opens on the remote control (Figure 4). NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. 139 Products. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Get 24/7/365 support with Aida. And the reason being, is it will extend the life if you use filtered water. Learn more: https://modernblaze.com/collections/dimplex-opti-myst-vapor-fireplacesOpti-myst Water Vapor Fireplaces by Dimplex are the safe, healthy, vent-free and more affordable alternative to wood or gas fireplaces. Select a suitable location that ensures the Log Grate is sitting on a hard level surface for optimum flame effect. Failure to follow these instructions may result in a possible electric shock, fire hazard and will void the warranty.Please record your model and serial numbers below for future reference: model and serial numbers can be found on the Model and Serial Number Label of your Log Grate.STOP NO NEED TO RETURN TO THE STOREQuestions with operation or assembly? The manual controls for the Log Grate are located on the front right side. In the event your tap water is hard, you may use softened water or distilled water with 1/8 tsp of salt (0.5 mL) added to the water reservoir. 0000000016 00000 n The limited 12 month warranty period alsoapplies to any implied warranties that may exist under applicable law. IMPORTANT INSTRUCTIONS3 We understand that an appliance breakdown can be stressful, so to take the pressure off we make sure unnecessary expenses aren't something you need to worry about on top! Lost your remote? Find out whether our amazing fixed price repair and no fix no fee offers are available for your manufacturer by getting a quote today. 0000005615 00000 n To access the transducer: Remove the top cover by turning the retaining tabs on both ends of the water reservoir. and is designed to be recessed to maintain the seamless appearance of any Opti-myst installation. 2019-10-18 1 Post. url = '/react.php?id='+id+'&value='+value; Carefully unpack all of the components from the box. . All you need to do is to fill the water tank with tap water.Opti-myst Water Vapor Fireplaces keep the air in your home clean and healthy, and they are virtually maintenance free. PDF 7214300200R00 v9 EN - DimplexStore.com Enjoy instant comfort and warmth with the Opti-myst Direct-wire Heater Accessory. Dimplex electric fireplace blower not working is a common issue. Dimplex opti-myst fireplace fault Analise Attard 2 subscribers Subscribe 0 Share 192 views 1 year ago As you can see, the myst is being produced only from the left side, the right side is where. Build Quality. Verify if the transducer is located in the sump perfectly and also that the sump is plugged in. CAUTION: Procedures and 0000004056 00000 n url: url, Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization: Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.!
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